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United Airlines modernizes airport screening experience

United Airlines modernizes airport screening experience

United Airlines today is enabling customers to move through the screening process quicker at its hub at Newark Liberty International Airport with the opening of a fully redesigned and consolidated security checkpoint in Terminal C.

The redesigned checkpoint, which includes dedicated Premier Access and TSA Precheck security lanes, features 17 state-of-the-art automated screening lanes, making Terminal C the first checkpoint in the country to exclusively feature the new lanes.

“At United, we pursue relevant innovation in everything that we do, on the ground and in the air,” said Greg Hart, United’s executive vice president and chief operations officer. “The opening of our fully redesigned, state-of-the-art checkpoint in Newark – New York’s premier trans-Atlantic gateway – continues our commitment to use the latest technology to improve the airport experience for our customers.”

The launch of the redesigned security checkpoint and additional automated screening lanes at Newark marks the latest step in United’s ongoing strategy to leverage the latest technology to ensure customers have a reliable and enjoyable experience during their travels. United recently opened automated screening lanes at its hubs in Newark, Chicago and Los Angeles. Later this summer, United plans to install audio and visual enhancements at security checkpoints at several hubs, utilizing cutting-edge technology to provide customers with more information. The airline is also constructing a new, state-of-the-art customer check-in area and a consolidated security screening checkpoint in Terminal 7 at Los Angeles International Airport, which the carrier expects to open later this year.

Newark Liberty Terminal C: Terminal for Today’s Connected Traveler
United Airlines in recent years has introduced multiple enhancements in Terminal C to further meet the needs of its customers.

In 2014, the airline opened a new Global Services reception lobby for its top frequent flyers and collaborated with OTG to unveil an elevated dining and retail experience in the terminal, with cutting edge technology, premier dining options and trendsetting design. Additionally, United launched its “p.s.” Premium Service at Newark Liberty in 2015, offering customers on transcontinental flights from the New York area the highest levels of service on the ground and in the air.

Last month, United debuted its all-new United Polaris business class cabin on the airline’s new Boeing 777-300ER aircraft, which entered service flying out of Newark. The aircraft – and its United Polaris cabin interior – will initially operate between the airline’s hubs in Newark and San Francisco. United also plans to open an all-new United Polaris lounge in Terminal C later this year, offering customers chef-designed pre-flight dining, spa-like showers and sleep pods, a U.S. carrier first.

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