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dnata launches passenger services at New York-JFK Airport

dnata launches passenger services at New York-JFK Airport

dnata, one of the world’s largest air services providers, has launched passenger handling operations at New York-JFK Airport.  Already providing ground handling to over 50 airlines in the United States, this is a natural portfolio extension for dnata in New York.

The launch customer is Copa Airlines, the flag carrier of Panama, which operates four daily flights with an annual capacity of 364,000 passengers between New York and Panama City using the Boeing 737 aircraft.

Copa Airlines’ choice underlines the demand for dnata’s reliable and quality services and dedicated team.  Having been awarded with over 40 new contracts in the United States in the past 12 months, dnata continues to win new business with its attention to meeting customers’ requirements, and its commitment to maintaining the integrity of airline schedules.

Including Copa Airlines, dnata’s global ground handling operations now serve over 270 airlines at 75 airports in 13 countries.

David Barker, Chief Executive Officer of dnata USA, said:  “Commencing passenger handling operations at New York-JFK is an important milestone for dnata in the USA. Expanding our passenger services portfolio is part of our overall strategy to offer a full range of quality ground handling services in all of our 27 airports in the country. With our dedicated team and passion for service excellence, we continue to deliver the promises our customers make, while ensuring the highest level of safety across our operations.

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Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany (1979), beginning as a travel agent up through today as a publisher of eTurboNews (eTN), one of the world’s most influential and most-read travel and tourism publications. He is also Chairman of ICTP. His experiences include working and collaborating with various national tourism offices and non-governmental organizations, as well as private and non-profit organizations, and in planning, implementing, and quality control of a range of travel and tourism-related activities and programs, including tourism policies and legislation. His major strengths include a vast knowledge of travel and tourism from the point of view of a successful private enterprise owner, superb networking skills, strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, and advisory skills in both political and non-political arenas with respect to tourism programs, policies, and legislation. He has a thorough knowledge of current industry practices and trends and is a computer and Internet junkie.

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