Boeing’s response to the recent tragedies is a case study of what not to do in crisis communications. A cardinal rule in crisis PR is to guide the narrative before others guide it for you, and they have done the opposite. They have waited for others to tell the story. What started as concerns and doubts over the plane’s safety has turned into a political issue and a global issue that demands their planes be grounded. eTN Chatroom: Discuss with readers from around the world: Boeing...
Ethiopia’s Travel & Tourism economy grew by 48.6% in 2018, the largest of any country in the world, according to the World Travel & Tourism Council’s (WTTC) annual review of the economic impact and social importance of the sector released today. In 2018, Travel & Tourism contributed BIRR202 billion US$7.4 billion to the country’s economy, an increase of BIRR59 billion(US$2.2bn) on 2017. The sector now represents 9.4% of Ethiopia’s total economy. eTN Chatroom:...
“I’m still in shock at the news coming from Christchurch today. To any Muslims, both in New Zealand and around the world I am sorry. This sick psychopath does not represent our nation and how we feel. My prayers are with all those affected.” A local New Zealand resident posted this to social media after a white supremacist went on a deadly mass shooting in that usually peaceful South Pacific country. On Friday at 3:45 om local media reports about a second attack and mass...
Compass Edge knows there is a good reason why independent hotels selling rooms to Chinese travelers should have a “Mini Program.” Only 10% of more than a billion potential Chinese travelers have a passport, and this percentage is growing. Chinese travelers are more and more traveling as Free Independent Travelrs (FIT) instead of relying on group travel, and this is an entirely new opportunity that is exploding for destinations and hotels selling to this audience. eTN Chatroom:...
Boeing suspends all deliveries of Boeing 737 MAX jets Boeing Company has halted deliveries of all ill-fated Boeing 737 MAX jets to customers after the aircraft type was grounded around the world following the deadly crash in Ethiopia. The move was announced by the company on Thursday. No time frame on when the deliveries might be resumed was immediately provided, yet the production itself continues. eTN Chatroom: Discuss with readers from around the world: “We continue to build 737 MAX...
Record travel insurance claims expected after grounding of 737 Max jets Travel insurance claims advocates at InsureMyTrip are gearing up for a record number of claims following the grounding of Boeing 737 Max jets nationwide. “This is a very rare occurrence and we anticipate that travelers affected by this will be filing claims to see whether travel insurance will kick in,” says Gail Mangiante, claims advocate with the Anytime Advocates® program at InsureMyTrip. “We...
Airlines demanding compensation from Boeing for 737 Max fiasco losses Airlines are beginning to demand compensation from Boeing as revenue losses are expected to mount after the troubled Boeing MAX 737 was grounded around the world. European low cost airline Norwegian Air, which has eighteen 737 Max 8 planes in its fleet, has become the first airline to say publicly it will demand that Boeing pay for lost flight time. eTN Chatroom: Discuss with readers from around the world: “It is quite...
Mauritius, an island nation in the Indian Ocean, welcomes visitors with its exotic beaches and fine hotels. It is a great destination for holidays and relaxation. As Mark Twain said: “Mauritius was made first, and then heaven; and that heaven was copied after Mauritius.” This paradise island is an ideal year-round destination with a bounty of opportunities for adventure in the form of safari wildlife, underwater activities, canyoning, zip lining, and so much more. eTN Chatroom:...
United Airlines was operating two versions of the Boeing 737 family – the Boeing 737-800 and 900 and the Boeing 737 Max 8 and 9. The 737-800s are not the same as the Max aircraft. eTN Chatroom: Discuss with readers from around the world: United only had 14 B737 Max in operation which have now been grounded because of the FAA order. In a statement from United Airlines spokesperson, Rachael L. Rivas, she told eTurboNews: “Nothing is more important to United Airlines than the...
Airplanes are becoming far too complex to fly, says Trump US President Donald Trump issued an emergency order to ground all Boeing 737 Max 8 and also Boeing 737 Max 9. Flights on route to a destination are allowed to finish their trip and land. eTN Chatroom: Discuss with readers from around the world: It may take weeks to examine the black box of the crashed Ethiopian Airlines plane and the reason for the crash. A photo shows all Boeing 737 Max 8 and 9 currently in the air over...
Tourist agencies and travel websites have started to adjust search options allowing their clientele to choose the jet type on which they fly amid safety concerns over two deadly crashes involving Boeing planes in recent months. Kayak, a fare aggregator and travel metasearch engine operated by Booking Holdings, has become the first travel service to announce plans to modify search filters to let their customers to block unpreferable models of aircraft in their queries. The step was reportedly...
At least 10 people were killed in a school shooting in Brazil’s Sao Paulo state, law enforcement has confirmed. The suspects are believed to be two teenagers, who shot themselves after the rampage. The deadly incident occurred on in the city of Suzano located in the southeastern Brazilian state of Sao Paulo on Wednesday. eTN Chatroom: Discuss with readers from around the world: The Military Police confirmed that 10 people were dead and 10 others injured after the shooting. It did not...
Vienna is still the world’s best city Trade tensions and populist undercurrents continue to dominate the global economic climate. Combined with the threat of stringent and inconsistent monetary policies looming over markets, international businesses are under more pressure than ever to get their overseas operations right. Mercer’s 21st annual Quality of Living survey shows that many cities around the world still offer attractive environments in which to do business, and best...
WTTC announces 2019 Global Summit in Seville Travel & Tourism in Kenya grew faster than the regional average and significantly above other economies in Sub-Saharan Africa, according to new research from the World Travel & Tourism Council. In 2018, Travel & Tourism grew 5.6% to contribute KSHS 790 billion and 1.1 million jobs to the Kenyan economy. This rate of growth is faster than the global average of 3.9% and the Sub-Saharan Africa average of 3.3%. eTN Chatroom: Discuss with...
The Flight Manual for the Boeing 737 Max 8 is inadequate and almost criminally insufficient. These are the words of an American Pilot. Boeing stocks are already down more than 10%, and the criminal and civil liability Boeing would have to face in case of another accident could be fatal for this giant. eTN Chatroom: Discuss with readers from around the world: Five US-based pilots utilized an anonymously reporting tool on issues relevant to the Boeing 737 Max 8. The tool is meant to help...
Travel & Tourism in Africa is booming, growing 5.6% in 2018 compared to the global average of 3.9% and the broader African economy rate of 3.2%. This places Africa as the second-fastest growing tourism region behind only Asia-Pacific. Such growth is partly explained by North Africa’s rebound from security crises as well as the development and implementation of policies that promote travel facilitation. eTN Chatroom: Discuss with readers from around the world: For over 25 years, the...
WTTC In 2018, the Greek Travel & Tourism sector grew at a rate of 6.9% – over three and a half times the pace of its wider national economy, which grew by 2.0%. The sector represents 20.6% of Greek GDP compared to the global average of 10.4%. This means that one in every five Euros spent in Greece last year came from the Travel & Tourism sector, worth €37.5bn (USD $44.6bn). eTN Chatroom: Discuss with readers from around the world: Meanwhile, one quarter of all employment in...
Seoul’s state-run Korea Tourism Organization (KTO) plans to investigate the potential for cross-border inter-Korean tourism, according to a document seen by NK News. In a research proposal uploaded last week with the goal of finding subcontractors to work on the project, the KTO said it will establish a general plan for “peace tourism on the Korean peninsula.” That plan, the proposal continued, will examine factors including the tourism policies of the South and North Korean...
Boeing 737 MAX 8 The list of the carriers that are grounding the controversial Boeing 737 MAX 8 aircraft and the countries that are banning it from their airspace is growing. The United Kingdom became the latest to announce a ban on Boeing 737 MAX 8 aircraft from British airspace. eTN Chatroom: Discuss with readers from around the world: Ethiopian Airlines has grounded the remaining four Boeing 737 MAX planes in its fleet as an “extra safety precaution.” The air carrier still has...
Airplanes are becoming far too complex to fly, says Trump The passenger of the world’s most-famous aircraft, US Air Force One, Donald Trump is highly concerned that the complexity of modern planes is creating danger as pilots can no longer take control of the plane when needed. The increasing automation of the aircraft industry drew some barbs from US President Donald Trump on Tuesday. On his Twitter account the 72-year-old former game show host said “airplanes are becoming far too...
Ground crew walks near parked Boeing 737 Max 8 plane operated by Shanghai Airlines Boeing 737 Max 8 jet operated by Ethiopian Airlines crashed six minutes after take-off on Sunday en route from Addis Ababa to Nairobi, killing all 157 people on board. The tragedy followed Indonesia’s Lion Air 737 Max 8 crash in October that killed 189 passengers and crew. Boeing’s 737 MAX 8 is now under investigation after two deadly accidents in less than five months. The US firm’s reputation...
“I believe we do our best when we enjoy what we are doing.” These were the words of Sarah Auffret, a famous member of the global travel and tourism industry who died onboard a Boeing 737 Max 8 operated by Ethiopian Airlines on Sunday. She is one out of 157 people Boeing and the FAA owes to put safety before doubt in allowing the B737-Max 8 aircraft model to keep flying. A French-British polar tourism expert Sarah Auffret was making her way to Nairobi to discuss tackling plastic...
Aeromexico grounds its Boeing 737 MAX fleet Mexico’s top airline has grounded its fleet of Boeing 737 MAX aircraft, following in the footsteps of China and other countries that have fully or partially suspended the planes’ flights in the wake of the crash in Ethiopia. Aeromexico, Mexico’s flag carrier airline, has announced that it is temporarily suspending operation of its six Boeing 737 MAX 8 aircraft “until it has conclusive information about the investigation into...
L-R – Juergen Steinmetz, Alain St.Ange & Geoffey Lipman Three of the four founding members of the International Coalition of Tourism Partners (ICTP) – Juergen Steinmetz, Alain St.Ange, and Geoffey Lipman – met as they were together at ITB 2019 in Berlin. Juergen Thomas Steinmetz has continuously worked in the travel and tourism industry since he was a teenager in Germany, beginning as a travel agent up through today as publisher of eTurboNews (eTN), one of the...
As if flying wasn’t stressful enough, a Canadian student’s story of being stung by a stowaway scorpion mid-flight is adding a whole new dimension to air travel anxiety. Those with a fear of flying are generally concerned with the idea they might have to use the flotation device under their seat rather than what might be hiding alongside it. This is poised to change, however, after Quin Maltais detailed feeling a sharp sting – only to later find out the culprit was a four-inch...
FAA restricts drones operating near DOD and USCG mobile assets After the second deadly airline crash of a Boeing 737 Max 8, the Federal Aviation Administration in the United States (FAA) was urged today to immediately ground all 737 Max 8 aircraft flying in the US. Such a demand was received by Dan Elwell, Acting FAA Administrator by Paul Hudson, President of Flyersrights.org. Paul Hudson said: The latest Boeing 737 MAX 8 disaster should compel the FAA to ground all these aircraft...
The management at Boeing Headquarter is waking up to a week that will bring great challenges and a PR a nightmare that is already unfolding big times. So far the giant airline producer in Seattle was literally speechless. This publication reached out to Boeing repeatedly without response. The company posted just one short press statement to their media room yesterday. It said: “Boeing is deeply saddened to learn of the passing of the passengers and crew on Ethiopian Airlines...
Facebook Twitter Google+ Pinterest WhatsApp Linkedin Print Tumblr Viber Following the Tragic accident of ET 302/10 March B-737-8 MAX (ET-AVJ), EthiopianAirlines has decided to ground all B-737-8 MAX fleet effective yesterday March 10, 2019until further notice. Although we don’t yet know the cause of the accident, we had to decide to ground theparticular fleet as extra safety precaution. eTN Chatroom: Discuss with readers from around the world: Ethiopian Airlines will release further...
There is no war in Iran, the country is generally safe, and the living standards are comparable to those of Europe. The architecture is gorgeous, the landscapes diverse and the people.. the people of Iran are the best. They are incredibly kind and friendly, and always eager to meet foreigners with an open door and a cup of chai. It really is an amazing country. Never before have I been to a country whereby the preconceptions of it are so far away from reality. eTN Chatroom: Discuss with readers...
Eduardo Fayos-Solá (Spain) passed away this morning. He is seen as one the icons in the travel and tourism industry for decades. He was the Executive Vice President of the Wine Tourism Association of Spain; the Senior Adviser International Institute for Tourism Studies George Washington University, USA. eTN Chatroom: Discuss with readers from around the world: He devoted decades of his life to be considered the pioneer of tourism education. Eduardo was...
