Hilton has been named Asia’s Best Multinational Workplace 2018, according to global research and consulting firm Great Place to Work, climbing from its third ranking in the 2017 list. The latest award is a result of positive feedback from Team Members across Asia Pacific and the Middle East, where Hilton was ranked in national Best Workplaces lists, including Australia, China, India, the Kingdom of Saudi Arabia and United Arab Emirates.
The Best Workplaces list recognizes companies that are dedicated to sustaining high-trust cultures for their employees, and are distinguished by the extraordinary levels of trust, pride, and camaraderie in their workplaces. Strong Team Member engagement has contributed to Hilton’s position as one of the fastest-growing hospitality companies in Asia Pacific, with nearly one quarter of rooms under construction carrying a Hilton flag.
“We are honored and delighted to be recognized as Asia’s Best Multinational Workplace, it is truly a remarkable achievement to have topped the list of all companies and industries in Asia Pacific,” said Alan Watts, President, Asia Pacific, Hilton.
“Creating a winning culture has been a core focus and much of that is driven by our passionate Team Members who fill the earth with the light and warmth of hospitality. We are extremely proud of each and every individual who brings our purpose to life in everything they do, making Hilton a truly great place to work.”
Hilton offers leading programs for its 50,000 Team Members in Asia Pacific, with a value proposition called Thrive@Hilton embedded in all initiatives. Thrive@Hilton encourages Team Members to grow and flourish in body, mind, and spirit, and improve their health and happiness across every area of the business, from corporate to hourly, from the front desk to back-of-house. Hilton has worked with experts at Thrive Global to create benefits and programs that make Team Members feel more resilient, focused and optimistic about their work.
In Asia Pacific, these include opportunities for development through Hilton University, an online learning resource that helps Team Members plan, manage and develop skills to support their career advancement; E3 (Elevate, Engage, Excel), a development framework dedicated to help leaders hone their leadership skills; as well as the Hilton Vocational Training Center in Myanmar which celebrated the graduation of the pioneer batch of students in August 2017, plugging the skills gap in developing frontier markets.
Hilton also celebrates diversity in the workplace through initiatives such as Women in Leadership workshops and conferences focusing on personal branding, emotional intelligence and career growth, which have empowered and advanced the career journeys of nearly 700 female Team Members in 2017. It is also a Singapore IMPACT Champion in support of HeForShe, a UN-led gender equality movement.
In addition, Hilton offers opportunities for recognition through programs such as Catch Me at My Best, the CEO Light & Warmth Awards and Team Member Appreciation Week that acknowledge Team Members at all levels from guests, peers and managers. Last year, Hilton launched Thrive Sabbatical, providing an opportunity for Team Members to enrich the lives of others or accomplish a personal goal, and return to work inspired.
Hilton is highly focused on its workplace environment, what it calls the Heart of House. Features such as Wi-Fi, popular food offerings and inviting décor in the back-of-house areas are designed to mirror the hospitality each hotel extends to their guests.
Hilton’s corporate responsibility commitment, Travel with Purpose, also enables Team Members to positively impact local environments and communities around the world through initiatives such as Travel with Purpose Action Grants and Global Week of Service. Among many benefits offered, Go Hilton provides exclusive travel discounts and perks for Team Members, as well as their family and friends.
In announcing Asia’s Best Multinational Workplaces, Michael Bush, CEO, Great Place to Work, said, “Companies on the list have a forward-thinking, high-trust culture that invests in people and cultivates fairness, while instilling pride and purpose in employees. Not only does having a strong workplace culture attract, develop and retain talent, it also fosters innovation in companies and allows them to set their business apart from competitors.”
To be considered for the Best Workplaces list, companies must meet the minimum quantitative threshold on the Great Place to Work Trust Index© Employee survey, which gathers feedback from employees on how credibility, respect and fairness are expressed in the workplace, and accounts for two-thirds of total assessment. Accounting for the remaining one-third of assessment is the Culture Audit© Management Questionnaire, which receives responses from organizations on insights into organizations’ value systems, programs and practices.
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