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New GM named at Hilton Denver City Center

New GM named at Hilton Denver City Center

Hilton announced that Eric Walters has been named general manager of the 613-room Hilton Denver City Center in Denver, Colorado. The hotel, which is located in the heart of downtown Denver and just three blocks from the Colorado Convention Center, recently completed a $27 million renovation of the entire property and joined the Hilton Hotels & Resorts brand portfolio in December 2017.

With more than 34 years of hospitality experience, Walters returns to Denver, where he has worked twice during his career. Most recently, Walters served as complex general manager of Hilton Portland Downtown and The Duniway Portland, a Hilton Hotel. Walters successfully led the complex through a multi-million-dollar renovation and rebranding, which resulted in the largest hotel in the state becoming two separate hotels. Under his leadership, The Duniway was consistently ranked as a top three TripAdvisor hotel in Portland and was only the third Hilton in the world to be welcomed into the American Express Fine Hotels and Resorts program. Prior to Portland, Walters served as general manager of the city-owned Hilton Vancouver Hotel and Convention Center for five years, where he led the property through the recession to record-breaking revenue and profit levels, as well as industry-leading service and TripAdvisor ratings.

Walters has also held the position of hotel manager at Hilton Seattle Airport and Conference Center, as well as general manager positions at the Bellevue DoubleTree by Hilton (now Hilton Bellevue), DoubleTree by Hilton Yakima Valley in Washington and the Adam’s Mark Hotel in St. Louis, Missouri. In addition, Walters held the position of assistant general manager at DoubleTree by Hilton Denver Southwest and director of food and beverage at DoubleTree by Hilton Hotel Denver.

Walters graduated from Oregon State University with a Bachelor of Science in Food Management and Nutrition. He is a Hilton internal award winner for leadership, guest loyalty and continuous improvement.

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