In the US, the two most important factors in building consumer trust in travel agencies and travel suppliers, such as airlines, are having ‘no hidden costs’ and ‘fully flexible or refundable products’.
| US travel industry should address trust gaps in price transparency, COVID-19 safety
In the US, the two most important factors in building consumer trust in travel agencies and travel suppliers, such as airlines, are having ‘no hidden costs’ and ‘fully flexible or refundable products’.
| US travel industry should address trust gaps in price transparency, COVID-19 safety
