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Taleb Rifai and Elena Kountoura to headline travel crisis management event

Taleb Rifai and Elena Kountoura to headline travel crisis management event

Speaker line-up for the inaugural International Travel Crisis Management Summit confirmed

The speaker line-up for the inaugural International Travel Crisis Management Summit (ITCMS), taking place on 10 November 2016 in London, has been confirmed.

The impressive roster of speakers includes:

Dr Taleb Rifai – Secretary General, UNWTO


Elena Kountoura – Minister of Economy, Development and Tourism, Greece

Gerald Lawless – Head of Tourism and Hospitality, Dubai Holding, Chairman, WTTC

Clive Jacobs – Chairman, Jacobs Media Group

Helena Egan – Director, Global Industry Relations, TripAdvisor

Brett Tollman – CEO, Travel Corporation

The one-day event, an industry first, will unite thought leaders in travel, government, media, crisis management and public relations to discuss best practices for addressing emerging threats and managing post-event responses.  The ITCMS is supported by key industry suppliers including Amadeus, AIG and Abu Dhabi Tourism Authority.

The event will address the need for a consolidated approach to world crises. From acts of terrorism and civil unrest to environmental and natural disasters, in the last decade $1.3 trillion has been spent in crisis-related damages impacting the lives of 2.7 billion people.



With increasingly troubled political, financial and environmental climates across the globe, these figures are set to rise. By taking a proactive stance and sharing resources, the ITCMS will outline a path for the travel industry to best collaborate with governments and instil confidence among travellers worldwide.

Announcing the speaker line up, Duncan Horton, CEO of Jacobs Media Group commented “We are proud to have been able to secure some incredibly senior and influential figures such as Dr Taleb Rifi, Elenaor Kountoura and Gerald Lawless to name but a few.  Along with the other speakers and senior delegates it clearly demonstrates the appetite within the global travel industry to come together and tackle crisis management in a collaborative, open and joined-up way.

“The ITCMS is designed to be an open forum for senior travel professionals to share their first-hand accounts of dealing with a crisis so that as an industry we may learn and improve our response.”

Designed for senior-level decision makers in government and travel, the ITCMS will share case studies from key sectors: aviation, transportation and accommodation; highlight lessons learned from major destinations; reveal strategies for public relations in dealing with the media, investors and the public; and demonstrate ways to build rapport with governments while educating travellers.

International Tourism Crisis Management Summit will be held on 10 November 2016 at Haberdashers’ Hall in London.

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