Southwest Airlines Co., an airline in the United States that operates on a low-cost carrier model and is headquartered in Love Field, Dallas, Texas, within the Dallas–Fort Worth metroplex, has recently launched a fresh brand campaign called “The Big Flex,” which aims to showcase the airline’s customer-centric and adaptable features. This campaign emphasizes the key aspects that matter the most to Southwest Customers, which are the freedom to choose and the flexibility provided by the airline.
“The Big Flex” focuses on narratives of Customers who take advantage of Southwest’s adaptable policies, illustrating innovative methods Customers utilize to enhance their travel experience and receive greater value when flying with Southwest. Additionally, “The Big Flex” includes collaborations with digital content creators to spotlight various destinations served by Southwest.
